Placeholder Picture 07909 227173
Placeholder Picture

Treatment &
Rehabilitation

for Joint, Muscular
Aches & Pains

Privacy Policy

Information we monitor about visitors to our website

During any visit to our site, the pages you see, along with a short text file called a ‘cookie’, are downloaded to your computer. Many websites do this because cookies facilitate useful features such as the ability to identify whether a user has successfully logged into the site or to find out whether the computer (and probably its user) has visited the website before. Cookies help to deliver a more-user friendly and improved website experience.

Google Analytics

When someone visits our website we use a third party service, Google Analytics, to collect standard Internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Bodyfit Sports Therapy Ltd Privacy Policy

This Privacy notice is designed for Bodyfit Sports Therapy Ltd (BST) and it is a statement that discloses the ways BST gathers, uses, discloses and manages patients/clients data.

1. Lawful Basis

Bodyfit Sports Therapy Ltd has been given clear consent from each client/individual to process their personal data for a specific purpose.

This could include pictures or videos of biomechanical analysis, rehabilitation exercises or posture related poses in varying styles of dresswear to use for marketing/advertising content or to aid the recovery for other clients associated with Bodyfit Sports Therapy Ltd.

2. Data Retention

BST keeps client information for a period of 7 years from the date of the initial treatment or consultation.

3. Data handling and client’s rights

Manual written data and consultation forms/notes will be kept in a locked filing cabinet in each of the BST injury clinics.

BST uses the online booking system Cliniko whereby online client data and note taking may take place and only authorised therapists can gain access to this.

Due to the nature of the business, client notes may be transported from clinic to clinic in a locked rucksack depending on the location of choice from the client.

If an issue arises in which a client is unhappy with the way their data or information is being held or used, please inform a member of staff and this can be resolved in a timely manner. Each individual also has the right to complain to the ICO if they think there is a problem with the way the data is be handled.

4. Data Protection Officer

Leon Tomasso – email: staybodyfit@gmail.com telephone: 07909227173

5. Clients rights

As a BST client you have the following rights:

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• The right not to be subject to automated decision making including profiling.

6. Children and adolescents

BST requires the signature of a parent or guardian if the client is at the age or under 17 yrs of age and must be present for the initial consultation or treatment. Follow up treatments, parents/guardians are welcomed to sit in the waiting are if the client is between the age of 16-17 but must give written consent for this. All parent/guardians must be present in the room with the therapist for clients under the age of 16.

If children/child are sitting in the waiting area whilst parent/guardian is having treatment/rehabilitation this done so on the clients decision and BST has no responsibility for child/children and any actions undertaken.

Data Protection Policies and Procedures for Bodyfit Sports Therapy Ltd

Last Updated 24/5/2018

Content:

1. Lawful Basis
2. Dealing with Data Breaches
3. Log of Breaches
4. Privacy impact assessment
5. Data Protection Officer
6. Information Held

1. Lawful Basis
Bodyfit Sports Therapy Ltd has been given clear consent from each client/individual to process their personal data for a specific purpose.

2. Data Breaches
Bodyfit Sports Therapy Ltd has a process in place in the unlikely event that any personal data has been breached. This includes accidental or deliberate breaches of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure or, or access to personal data. Examples of these include:

• Access by an unauthorised third party
• Sending personal data to an incorrect recipient
• Computing devices containing personal data being lost or stolen.

If a personal data breach has occurred the severity of the incident will decide on the next cause of action.
Low risk- There will be no need to contact the ICO, but document the type of breach and inform the relevant individual directly of the situation and the process being taken.
High risk – Notify the ICO (International commissioners office) of the incident and document the report and notify the individual.

3. Log of Breaches
All reports and documentation of all manors of breaches will be securely kept in a locked computer in the Bodyfit Sports Therapy Ltd folder of (Data protection policies and procedures).

4. Privacy Impact Assessment

5. Data Protection Officer
Director – Leon Tomasso

6. Information Held
Bodyfit Sports Therapy Ltd will keep clients/individuals information who have came for treatment/rehabilitation for a period of 7 years from the initial consultation/treatment.
Bodyfit Sports Therapy Ltd will keep information given by persons who have requested information about the services to provide said requested information. This could include pictures or videos of biomechanical analysis, rehabilitation exercises or posture related poses in varying styles of dresswear to use for marketing/advertising content or to aid the recovery for other clients associated with Bodyfit Sports Therapy Ltd.

Bodyfit Sports Therapy
Sapphire House | Roundtree Way | Norwich | NR7 8SQ
07909 227173

Deep Tissue Massage • Muscular Injury • Physiotherapy • Sports Injury Massage • Chiropractor

Acle • Norwich • Sheringham • Norwich

Privacy Policy